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Safety and trust

Trust, not guesswork.

jumbsy connects you with independent sellers. We don't carry out the work ourselves, so we give you information and ways to check, so you can choose with confidence, plus clear ways to resolve a problem if something goes wrong.

We check what matters

Sellers can confirm their contact details, identity and company information. Verified details are shown with badges so you can see exactly what has been checked.

Insurance you can ask about

We expect sellers to hold suitable insurance for what they sell. Always confirm the insurance terms with the seller before you buy.

Responsible waste handling

A seller who removes waste must hold a valid licence to handle waste of the relevant class. Ask to see the documents before booking a waste collection.

Clear and honest listings

Listings should describe real services, the areas covered and how prices are set. We moderate listings and remove content that is unsafe, misleading or unlawful.

Before you book

  • • Agree the price, scope of work and any extra charges in writing.
  • • Confirm the date, access arrangements and any parking restrictions.
  • • Ask for insurance documents that suit the task.
  • • For waste collection, ask to see the carrier's licence.
  • • Don't pay the full amount up front to a seller you haven't checked.

Report a problem

If a listing looks wrong, unsafe or misleading, tell us — we'll check it. We may hide or remove content and, if needed, take action on the account.