Acceptable Use Policy

1. About this policy

This Acceptable Use Policy explains what you may not post or do on jumbsy. It applies alongside our Terms of Service and Privacy Policy. By using the Service you agree to follow it.

jumbsy is a classifieds platform for the United Kingdom. Buyers and sellers deal with each other directly, so it matters that every listing is honest, lawful and safe.

2. Who it applies to

It applies to everyone who uses the Service: sellers posting ads, buyers using chat, and anyone browsing. If you post on behalf of a business, you are responsible for making sure the business follows this policy too.

3. Prohibited items and services

You may not list or offer anything that is illegal to sell or own in the United Kingdom, or that we do not allow on the platform. This includes, without limitation:

Live animals (rehoming by an owner is allowed only where the law permits and via the appropriate category); stolen or counterfeit goods; weapons and items designed to cause harm; drugs and controlled substances; prescription medicines; tobacco and vaping products where restricted; alcohol where restricted; human remains and tissue; personal data and hacked accounts; and any service that is unlawful or requires a licence the seller does not hold.

4. Prohibited behaviour

Do not post spam, duplicate or misleading ads, or content designed to deceive. Do not attempt fraud, phishing, or to move a buyer off the platform to avoid checks. Do not scrape, overload or interfere with the Service, or use it to harass or threaten anyone.

Do not misrepresent who you are, impersonate another person or business, or publish someone else’s personal data without their consent.

5. Listing standards

Listings must describe a real, available item or service. Use your own photographs, put the ad in the correct category, state the price and its basis honestly, and do not hide mandatory fees or conditions.

Waste, vehicle recovery and similar services must hold any licence required by law; we may ask to see documents before keeping such a listing live.

6. Safety and legal compliance

You are responsible for complying with the law that applies to your listing — for example consumer, safety, licensing and tax rules. Meet in a safe public place, check an item before you pay, and never send money to someone you have not met.

7. Intellectual property

Only upload content you have the right to use. Do not post material that infringes someone else’s copyright or trade marks. If you believe your rights have been infringed, tell us using the contact details below.

8. Reporting a problem

If a listing looks wrong, unsafe or misleading, report it to us. We review reports, may hide or remove content, and may take action on the account involved.

9. How we enforce this policy

We may edit, hide, remove or refuse any listing, and we may warn, limit or suspend an account, where we reasonably believe this policy or the law has been broken. Serious cases may be reported to the relevant authorities.

10. Changes and contact

We may update this policy as the Service develops; the current version is always published on this page. Questions or reports: email support@jumbsy.com.