Terms of Service

Version dated 23 September 2026

1. About the service and these terms

These terms govern the use of the jumbsy service, available at jumbsy.com (the "Service"). The Service is operated by [full legal name of the operator], company number [company number], VAT number [VAT number], address [address]. You can contact us at support@jumbsy.com. By using the Service you agree to these terms; if you do not agree, please do not use the Service.

2. What the Service is

The Service is a classifieds platform for the United Kingdom: it helps buyers find sellers and helps sellers be found. jumbsy is not a party to any deal and does not itself sell goods or provide services. The contract is made directly between you and the seller you choose.

3. Age and account

To order services you must be of legal age and able to enter into a contract, and you must provide accurate information. You are responsible for keeping your account access details secure and for actions carried out under your account.

4. Acceptable use

You must not use the Service unlawfully or to commit fraud, post misleading, unsafe or infringing content, use automated data collection or place excessive load, or attempt to gain unauthorised access. We may suspend or terminate access if these terms are breached.

5. Listings and seller obligations

Sellers are responsible for the accuracy and legality of their listings, for holding any necessary permissions, licences and insurance (for example, a licence to handle waste when removing it), and for providing services with due care and skill. We may check, hide or remove listings that breach these terms or that we reasonably consider unsafe, misleading or unlawful. Some listings are compiled automatically from public sources; where this is the case, the listing states the source and licence.

6. Messages, payments and contracts

A message expresses interest and commits you to nothing. The price, timescale, access arrangements and scope of work are agreed directly between you and the seller. We are not a party to the contract and do not take payment for the work.

7. Cost of the Service

Searching the Service and messaging sellers are free. While the service is launching, posting a seller listing is also free. If paid features are introduced in future, we will tell you the price and terms before charging, and no payment will be taken without your consent.

8. Consumer rights

These terms do not limit your statutory rights. Under UK consumer law, services must be provided with reasonable care and skill, and accurate information about the service, the price and the seller that you relied on forms part of the contract. Where a contract is made at a distance, you may have the right to cancel the service within the period set by law, except where an exception applies (for example, where the service has already been carried out with your agreement). These rights are claimed against the seller, not against jumbsy.

9. Liability

The Service is provided "as is". We do not guarantee the quality, safety or suitability of a seller or the work they carry out and, to the extent permitted by law, we are not liable for the acts or omissions of sellers. Our liability for our own services is limited to the amount you have paid us in the 12 months before the claim is made. Nothing in these terms limits any liability that cannot be limited by law.

10. Complaints and disputes

If you have a problem with the Service, email support@jumbsy.com. Disputes about the work itself are resolved between you and the seller; we will help within reason. Consumers may go to court and to the relevant authorities in accordance with the law of the United Kingdom.

11. Intellectual property

The Service, its brand and its content (other than user-posted listings and third-party data) belong to us or our licensors. Third-party data is used under the licences stated in the relevant listings.

Some reference listings are compiled automatically from open data. Where this is the case, the listing states the source and licence. Automatically compiled records are for reference only, have not been checked by us and are not an offer from the company named.

12. Changes to these terms

We may update these terms from time to time. The current version is shown at the top of this page; we will give notice of significant changes where it is appropriate to do so.

13. Governing law

These terms are governed by the law of the United Kingdom, and disputes are resolved in accordance with the law of the United Kingdom.

14. Contact

Questions about these terms: support@jumbsy.com.